How it works
From first message
to follow-up at home.
Six steps, one English-speaking coordinator throughout, and a written plan and quote before you book anything.
The process
Six steps.
Free first conversation
Chat, email or book a video call. Tell us what you need: a checkup, a second opinion, a specific treatment. There's no cost and no obligation.
Records review & written quote
Send your reports and imaging. A partner physician reviews them, and we send a written plan with an itemised quote. If treatment in China isn't a good fit, we say so.
Hospital matching
We shortlist Class A or JCI-accredited hospitals suited to your condition, budget and dates, and explain the differences.
Visa & travel
We provide the hospital invitation letter for a medical visa where needed, and arrange airport transfers and accommodation near the hospital.
Coordinator at your side
An English-speaking coordinator handles registration, appointments and interpreting in consultations, and keeps your family updated.
Follow-up & handover
You leave with an English report. We arrange follow-up video calls and forward results to your doctor at home.
Want to know what this would look like for you?
Tell us what you need and roughly when. A coordinator replies with the next step, free.
What’s included
What our coordination covers
- Medical records review and written plan before you travel
- Itemised written quote before you commit to anything
- Hospital registration, appointment scheduling and interpreting
- Medical-visa invitation letter where required
- Airport transfers and help finding accommodation near the hospital
- English summary of results and a follow-up plan
Not included unless agreed in your quote: flights, hotel costs, and treatment that wasn’t part of the plan. Any change is quoted to you before it happens.
FAQ
How it works — answered.
- Is the first consultation really free?
- Yes. The first conversation and the initial review of whether China is a good option for you are free and carry no obligation.
- What if the doctors in China recommend something different from my doctor at home?
- You get the reasoning in writing and can share it with your own doctor before deciding. We never pressure you into treatment.
- Do I need to speak Chinese?
- No. Your coordinator interprets at every appointment, and you receive written summaries in English.
Start with a conversation.
Not a commitment.
Ask anything: about a treatment, a hospital, costs or visas. A coordinator will reply.