Class A international departments accept English-language records directly. Translation into Chinese is rarely required, but a structured medical summary speeds up review by 5–10 business days.
You do not need to translate your medical records into Chinese for Class A international departments — they read English directly. What does speed up review and improve your quote accuracy is providing a concise structured medical summary in English (one to two pages) alongside the raw records. Typical record-to-quote turnaround drops from 7–10 business days to 3–5 when records are well-organised.
The Short Answer
You do not need to translate your medical records into Chinese for Class A international departments — they read English directly. What does speed up review and improve your quote accuracy is providing a concise structured medical summary in English (one to two pages) alongside the raw records. Typical record-to-quote turnaround drops from 7–10 business days to 3–5 when records are well-organised.
What to Send
- One-page medical summary — diagnosis, ICD-10 codes if available, treatment history, current medications, allergies, prior surgeries.
- Most recent imaging — DICOM preferred; otherwise high-resolution PDF or JPEG. Include the radiology report.
- Recent lab panels — within 90 days. CBC, coagulation, metabolic panel, condition-specific markers.
- Operative reports — for any prior surgery in the same body system.
- Specialist consultation letters — most recent two consultations from your home specialist.
What You Don't Need to Translate
English-language records are accepted directly at:
- All Class A international medical departments in Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu.
- All JCI-accredited Chinese hospitals.
- All major private international hospitals (United Family, SIMC, Parkway).
French, German, Russian, Arabic, Spanish records typically do need English translation — coordinator-arranged or via a certified medical translator (USD 0.10–0.18 per word).
How to Format the Medical Summary
Patient: [Name], [DOB], [Sex]
Diagnosis: [Primary] (ICD-10: [code])
Co-morbidities: [list]
Treatment timeline:
- [Date]: [Event/treatment]
- [Date]: [Event/treatment]
Current medications: [drug, dose, frequency]
Allergies: [list, or "NKDA"]
Reason for seeking treatment in China: [1–2 sentences]
Specific question for the Chinese team: [1 sentence]
How to Share Records Securely
- In-portal upload — drag and drop directly into your patient documents vault. Supports PDF, JPEG, PNG, HEIC, DICOM up to 50 MB per file.
- Secure email alias — each patient receives a unique records+xxxxxx@pandatouring.com address that auto-tags uploads to your account.
- Direct upload from your radiology centre — most US, UK and AU radiology centres can email DICOM files on request.
What Happens Next
Once records arrive, the timeline is:
- Day 1–2 — coordinator reviews and routes the case to two Class A international departments.
- Day 3–5 — each hospital's specialist reviews and prepares a written quote.
- Day 5–7 — two competing written quotes returned, line-by-line.
To start the records-and-quote workflow, use the quote wizard. Already submitted? Track everything in the patient portal.
Sources: Partner-network 2026 international-department intake protocols; AMA medical record-keeping standards; ISO 13606 health record interchange guidelines.