The patient playbook

Planning medical tourism,
step by step.

Ten steps from first diagnosis to 12-month follow-up. Time estimates included for every stage so you can plan a 6–10 week pipeline without surprises.

Step-by-step

The 10-step patient pipeline.

Step 1 · 1–2 weeks

Diagnosis & medical records

Obtain a written diagnosis, current imaging (MRI/CT/X-ray within 6 months), full lab panel, operative reports and current medication list from your home physician. Request all records in PDF form, ideally in English. For complex cases, ask your physician for a written referral letter summarising the case.

Step 2 · 1 week

Destination shortlist

Match your procedure to 2–3 destinations using procedure strength, accreditation (JCI or top national tier), language support, total cost including travel, and visa accessibility. Use the Panda Touring Care destinations comparison as a starting point.

Step 3 · 5–10 days

Hospital second opinions & quotes

Submit your records to international patient departments at 2–3 hospitals. Expect a written response with named surgeon, recommended protocol, length of stay, and an itemized quote (procedure, hospitalization, implants, anaesthesia, post-op rehabilitation). If a hospital won't itemize, walk away.

Step 4 · 30–60 minutes

Telehealth consultation

Conduct a video consultation with the proposed surgeon to confirm candidacy, ask questions, and review the protocol. Insist on speaking with the operating physician, not just an intake coordinator.

Step 5 · 5–15 business days

Medical visa application

With the hospital invitation letter and appointment confirmation, apply at the nearest embassy or visa centre. China issues the M-visa; India the MED visa; Thailand a Non-Immigrant O visa; UAE a Patient Entry Permit. Keep a copy of all submitted documents.

Step 6 · Same day

Travel insurance & evacuation cover

Standard travel insurance does not cover planned medical procedures abroad. Purchase a policy that explicitly covers your treatment country, complications post-procedure, and emergency medical evacuation. Recommended providers: Cigna Global, IMG Patriot, GeoBlue.

Step 7 · 1–2 weeks before

Travel & accommodation

Book a flexible-date flight (in case of pre-op test rescheduling). Most international patient departments arrange airport pickup and partner-hotel rates. Plan for a recovery stay 2–7 days longer than estimated, as anaesthesia, jet lag and post-op fatigue compound.

Step 8 · 7–28 days

On-site treatment & recovery

Typical on-site stays: dental and minor cosmetic 5–10 days; orthopedic surgery 10–18 days; cardiac and complex oncology 14–28 days; cellular therapy 14–21 days. The international patient coordinator should accompany you at every consultation, procedure and discharge.

Step 9 · 1–2 days before flight

Discharge & flight clearance

Get a discharge summary in English, all imaging and lab results on a USB drive, prescriptions for at least 30 days, and explicit written flight clearance from the operating surgeon. Long-haul flights too soon after surgery are a documented DVT risk.

Step 10 · Ongoing

12-month remote follow-up

Confirm a follow-up schedule before leaving — typically video reviews at week 2, week 6, month 3, month 6, and month 12. Use a secure imaging upload portal so the operating surgeon stays the primary clinician of record.

Common questions

Planning, in plain language.

How long does it take to plan a medical tourism trip?
From first inquiry to flight, plan on 6–10 weeks. The longest-pole items are visa processing (5–15 business days) and obtaining current imaging (sometimes 2–3 weeks). Coordinator-assisted bookings can compress this to 4 weeks for straightforward cases.
What documents do I need?
Passport (6+ months validity), recent medical records (diagnosis, imaging, labs, operative reports), current medications list, hospital invitation letter, appointment confirmation, completed visa application form, two passport photos, proof of funds, and a return flight ticket.
Can I travel alone?
Yes for most non-major procedures. For surgery requiring general anaesthesia or 7+ days of inpatient recovery, accompanying companions are strongly recommended. Most international patient departments help arrange long-stay visas for one travel companion.
What if something goes wrong?
All Panda Touring Care partner hospitals carry liability cover. Travel insurance with medical evacuation closes the residual gap. Most importantly, check that the hospital has an explicit complication-management protocol (re-admission policy, second opinion access, free corrective care window). Always get this in writing.

Let a coordinator
handle the logistics.

From hospital matching through M-visa, travel and follow-up, Panda Touring Care runs the full pipeline. The first 30-minute consult is free.